PamwayTech InnovationsRevival in Technology – Transforming Lives Through Innovation

E-Commerce Platform for RetailCo

Modern online shopping experience with seamless mobile money integration

Client:RetailCo Zimbabwe
Sector:Retail
Services Applied:
Website & E-Commerce DevelopmentIT Support & HelpdeskCustom Software Development
E-Commerce Platform for RetailCo

Overview

RetailCo, a leading retail chain in Zimbabwe, needed to expand their business online to reach customers beyond their physical stores. They required a robust e-commerce platform that could handle thousands of products, integrate with local payment methods including mobile money, and provide a seamless shopping experience across all devices.

Challenges

  • Integration with local payment gateways (EcoCash, OneMoney) not available in standard e-commerce platforms
  • Managing large inventory with real-time stock updates across multiple warehouse locations
  • Ensuring fast page load times despite limited internet bandwidth in some regions
  • Training non-technical staff to manage products, orders, and customer inquiries

Our Solution

PamwayTech developed a custom e-commerce platform using modern web technologies, integrating specialized payment APIs for Zimbabwean mobile money services. We implemented a headless architecture for optimal performance, created an intuitive admin dashboard for easy inventory management, and provided comprehensive IT Support & Helpdesk training for the RetailCo team. Our Custom Software Development expertise ensured the platform was tailored specifically to local market needs.

Key Features

  • Custom mobile money integration (EcoCash, OneMoney, Telecash)
  • Real-time inventory synchronization across 5 warehouse locations
  • Progressive web app (PWA) for offline browsing capabilities
  • Admin dashboard with sales analytics and reporting
  • Multi-language support (English and Shona)
  • Automated order notifications via SMS and email
  • Customer wishlist and product comparison features

Results

  • 150% increase in sales within first 6 months of launch
  • Over 10,000 registered customers in the first year
  • Average page load time of 2.5 seconds even on 3G connections
  • 95% customer satisfaction rating for checkout process
  • Successfully processing 500+ orders daily

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