E-Commerce Platform for RetailCo
Modern online shopping experience with seamless mobile money integration
Overview
RetailCo, a leading retail chain in Zimbabwe, needed to expand their business online to reach customers beyond their physical stores. They required a robust e-commerce platform that could handle thousands of products, integrate with local payment methods including mobile money, and provide a seamless shopping experience across all devices.
Challenges
- Integration with local payment gateways (EcoCash, OneMoney) not available in standard e-commerce platforms
- Managing large inventory with real-time stock updates across multiple warehouse locations
- Ensuring fast page load times despite limited internet bandwidth in some regions
- Training non-technical staff to manage products, orders, and customer inquiries
Our Solution
PamwayTech developed a custom e-commerce platform using modern web technologies, integrating specialized payment APIs for Zimbabwean mobile money services. We implemented a headless architecture for optimal performance, created an intuitive admin dashboard for easy inventory management, and provided comprehensive IT Support & Helpdesk training for the RetailCo team. Our Custom Software Development expertise ensured the platform was tailored specifically to local market needs.
Key Features
- Custom mobile money integration (EcoCash, OneMoney, Telecash)
- Real-time inventory synchronization across 5 warehouse locations
- Progressive web app (PWA) for offline browsing capabilities
- Admin dashboard with sales analytics and reporting
- Multi-language support (English and Shona)
- Automated order notifications via SMS and email
- Customer wishlist and product comparison features
Results
- 150% increase in sales within first 6 months of launch
- Over 10,000 registered customers in the first year
- Average page load time of 2.5 seconds even on 3G connections
- 95% customer satisfaction rating for checkout process
- Successfully processing 500+ orders daily
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